Help & FAQ

You play by connecting a Web3 wallet (e.g. MetaMask). We do not hold your funds; you sign transactions to place bets and receive winnings. Make sure you are on the correct network (e.g. Polygon) and have enough balance for your bets and gas.

Some games or jurisdictions require identity verification. If KYC is required, you will see a prompt to verify. Complete the steps in the verification flow; once verified, you can access the full offering. Your data is used only for compliance and is handled according to our Privacy Policy.

You can set play limits (max amount wagered per day/week/month) and loss limits (max net loss per period) in your Profile. These apply to our own games. You can also adjust or remove limits from Profile; increases may take effect after a short cooldown. Admins can override in exceptional cases.

If you need to take a break from gambling, you can self-exclude via the Self-exclude link in the footer. Once set, you cannot place bets until the minimum cool-off period has passed. Reversal can be requested from Profile after the cool-off; in some cases an admin may need to approve it.

Winnings are paid to your connected wallet. For on-chain games, you receive funds directly to your wallet. There is no separate withdrawal step; payouts are sent when the game settles. Ensure your wallet and network match the game you played.

Our games use verifiable randomness (e.g. Chainlink VRF or Gelato VRF). Outcomes can be checked against on-chain or provided proofs. Look for a "Provably fair" or "Verify your bet" link in the game or in your bet history to confirm fairness.

If you believe a result or payout is wrong, contact support with your wallet address, game or bet ID, and a short description. We will review transaction and RNG data. For crisis or responsible gambling support, use the Help link in the footer when available.